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Agent Akshay
AK
Agent Akshay
AK
Hi Koshthika choiko
Thankyou for contacting us, i see your order is little bit
delay from our side , we will share you the track ID for
monitoring the delivery status
What is my order status
Koshtika Choko:
Will update now
Today 10:00 am
Today 10:00 am
KC
Koshtika Choko
What is my order status
Today 10:00 am
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Neha Singh
Issue with payment processing
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29/03/24
Christy john
Thankyou for the support
29/03/24
Abraham
Thankyou for the support
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28/03/24
Arjun Mehta
Requesting refund for a defective item
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10:15 AM
Rahul Sharma
Need assistance with my order status
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9:30 AM
Priya Patel
Can you update my delivery address?
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Amit Verma
Great support, thank you!
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Ramesh
What is the price for this
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Jagdeesh
Pls cancel my shipping
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Can you update my delivery address?
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Agent Akshay
AK
Today 10:00 am
Today 10:00 am
KC
Koshtika Choko
What is my order status
Today 10:00 am
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Customer since
2024
Total orders
01
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Agent Akshay
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