RESTAURANTS & HOTELS
Fill more tables. Book more rooms. Win more loyal guests.
Flowflex automates guest engagement across WhatsApp, SMS, and email — from the first reservation to the return visit. Built for hospitality brands that want to grow without growing headcount.
TRUSTED BY HOSPITALITY TEAMS
10,000+
guest messages sent daily
40+
restaurants and hotels live
98%
average WhatsApp open rate
THE PROBLEM
Hospitality marketing is broken.
No-shows eat your margins
Empty tables and rooms cost more than ever, and confirming reservations by hand doesn't scale.
Guests forget you after one visit
Without a follow-up, your hard-won customer becomes someone else's loyal regular next month.
Bad reviews go public too fast
By the time a 2-star Google review lands, the moment to fix it has already passed.
THE SOLUTION
One platform. Every guest touchpoint.
From the moment a guest books to the day they come back, Flowflex sends the right message on the right channel at the right time. No spreadsheets. No copy-paste WhatsApp blasts. Just automated, on-brand guest communication that runs while you run your business.
USE CASES
How Flowflex helps hospitality brands
Booking confirmations & reminders
Reduce no-shows with timely automated reminders triggered the moment a reservation is made.
Post-stay reviews & feedback
Trigger a review request 24 hours after checkout to capture momentum and lift ratings.
Loyalty & repeat visits
Re-engage past guests with personalized offers based on visit history and preferences.
No-show recovery
When a guest doesn't show, trigger a win-back flow within an hour. Recapture lost revenue without the awkward follow-up call.
Birthday & anniversary offers
Personalized vouchers and table-on-us campaigns that bring guests back on the dates that matter most.
Win-back inactive guests
Don't lose them quietly. Send a tailored offer when a regular hasn't visited in 60, 90, or 180 days.
CHANNELS
Reach guests where they actually respond.
98% open rates. Two-way conversations. Official Business API, fully managed.
SMS
Time-sensitive reminders and day-of-visit nudges that arrive even when data is off.
Receipts, newsletters, and longer storytelling. Branded templates included.
"Since switching to Flowflex, our no-shows dropped 34% and our repeat-visit rate jumped 22 points in 6 months. The team got 8 hours a week back."
[Customer name], [Role] — [Restaurant/Hotel name] · PLACEHOLDER: replace with real quote
34%
lower no-shows
22pt
repeat-visit lift
8 hrs
/week saved
Start growing repeat business this week.
14-day free trial. No credit card. Live flows in under an hour.
FAQ
Frequently asked questions
Does Flowflex integrate with my booking or PMS system?
Yes. Native integrations with major hospitality platforms plus a webhook API for anything else. PLACEHOLDER: list specific integrations (OpenTable / Resy / Cloudbeds / Toast / etc.)
Do I need to set up WhatsApp Business API myself?
No. We handle the WABA setup, number verification, and template approvals for you.
How long until my first flow is live?
Most hospitality customers send their first automated message within 24 hours of signup, using our hospitality template library.
Can I migrate my existing guest contact list?
Yes. Import CSV or sync from your booking system. We handle deduplication and consent flags automatically.
What does it cost for a single-location restaurant?
Plans start at PLACEHOLDER price/month. See the full breakdown on the pricing page.